Patient Reviews

Hear it from our patients

We’re proud to be part of the Franklin community and trusted by families who value honest, high-quality care.

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.9119 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent119 reviews
Posted on Google Google
Kathrein Angly profile picture
Kathrein Angly
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
The customer care here is incredible. Everyone is extremely kind and Dr. Grover and the amazing team did what i thought was impossible and straightened my teeth beautifully!
Posted on Google Google
Kris LeJeune profile picture
Kris LeJeune
15 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Super clean modern office. Nice doctor and staff. Would recommend to family and friends.
Posted on Google Google
Shannon Carroll profile picture
Shannon Carroll
65 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Our family has drove an hour to and from to use Dr Grover and we would happily do it again. From the first visit, to the braces and now the after care there’s been no doubt our son was in the very best hands! The entire office is very welcoming! We definitely recommend Dr Grover and her office!
Posted on Google Google
Ana “Lilly” Villa profile picture
Ana “Lilly” Villa
100 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
My child was previously a patient at Snodgrass King before we moved to Cool Springs Orthodontics, and the experience has been like night and day. Dr. Grover is excellent at what she does and, unlike at other practices where patients primarily see assistants, she personally sees her patients at every visit. She takes the time to explain both what and why she is doing, and always answers any questions you may have. My child’s treatment is now almost complete, and we are very happy with the results. I highly recommend Dr. Grover at Cool Springs Orthodontics if you’re looking for an Orthodontist!
Posted on Google Google
Elliott Franklin profile picture
Elliott Franklin
148 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent experience with friendly staff and follow ups. Easy to schedule appointments and make sure the investment of braces pays off over the long term. Thank you
Posted on Google Google
Andrea Vizzarro (Vizzo) profile picture
Andrea Vizzarro (Vizzo)
149 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
The cool springs orthodontics team has been great and extremely patient. I finally have a new smile thanks to them. Grateful!
Posted on Google Google
Austin Candeloro profile picture
Austin Candeloro
156 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
nice people
Posted on Google Google
Dulce Hernandez profile picture
Dulce Hernandez
253 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
+0
Thank you so much for all staff always being so helpful. Martin teeth look so amazing thanks for a perfect smile
Posted on Google Google
Brandon Parkerson profile picture
Brandon Parkerson
260 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
I cannot express enough how great this place is. I went in to get a permanent retainer removed and replace it with a night retainer for my bottom teeth. The whole process was amazing.
Posted on Google Google
Bethany Ellsworth profile picture
Bethany Ellsworth
262 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
I like outcome of my teeth tysm!
Posted on Google Google
Ozan Ertunc profile picture
Ozan Ertunc
324 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr. Grover has been an outstanding orthodontist for my children. The care and attention provided throughout their treatment have been exceptional. Dr. Grover is knowledgeable, patient, and always takes the time to explain procedures and answer our questions. My kids feel comfortable during their visits, and we've seen great results with their smiles. highly recommend Dr. Grover to anyone looking for a skilled and caring orthodontist.
Posted on Google Google
Edith Ramirez profile picture
Edith Ramirez
329 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Estoy muy agradecida con el servicio que obtuve en cool springs Orthodontics, mi hijo se realizo un tratamiento en esta clínica los doctores y Asistentes fueron muy profesionales los dientes de mi hijo están bonitos y su autoestima está muy bien ,ahora sonríe sin vergüenza a sus dientes mi hijo está feliz. Lo mejor de todo fue la forma de pago que se fue haciendo según sus citas no se pagan de una vez. El único inconveniente fue en from desk una de las chicas no era amable y cuando hacía preguntas ella contestaba muy mal aunque las últimas 3 veces que tocaba cita no la vimos allí era otra chica y ella si es amable pero para nosotros era incómodo hacerle preguntas a ella , pero ya con los doctores y asistentes todo de maravilla. Gracias cool Springs Orthodontics.
Posted on Google Google
Lindsay Shearon profile picture
Lindsay Shearon
360 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Went out of their way to make sure my daughter was seen when I was put in predicament with my work. Wonderful staff and experience!
Posted on Google Google
Merna Labib profile picture
Merna Labib
366 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr. Grover is so sweet! She remembers every little detail and always takes the time to chat with you. All the staff are genuinely kind, too. I was so nervous about getting braces at first, but I started seeing results really quickly — 100% recommend Cool Springs Orthodontics
Posted on Google Google
shady malk profile picture
shady malk
373 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr. Grover and the team at Cool Waters Orthodontics are absolutely amazing! They’re professional, friendly, and make every visit comfortable and easy. The office is super clean and welcoming, and you can tell they really care about their patients. Dr. Grover takes the time to explain everything and makes sure you’re happy with your results. Highly recommend to anyone looking for quality orthodontic care!
Posted on Google Google
Shani Pena profile picture
Shani Pena
373 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
This place feels like home. They are very professional and kind people. The environment is very welcoming. “They go above and beyond.”
Posted on Google Google
Colton Revard profile picture
Colton Revard
373 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
very friendly, quick, concise service. kid friendly!
Posted on Google Google
Deserai Leese profile picture
Deserai Leese
379 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Such a great establishment! My daughter is so happy with her braces!
Posted on Google Google
Mikayla Horne profile picture
Mikayla Horne
380 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
I have nothing but good things to say about Dr. Grover and her team. Every visit of mine is thorough without being time consuming. I’ve referred my bestie to start her orthodontic journey here, because I love it so much! :) Almost 2 years in my braces and Dr. Grover is the best.
Posted on Google Google
Manvitha profile picture
Manvitha
381 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Dr. Grover is an excellent specialist in orthodontic care, ensuring personalized attention for all her patients. She always ensures the best quality possible and makes appointments pleasant and enjoyable.
Posted on Google Google
Gabriel Alfonso Lopez Del Carmen profile picture
Gabriel Alfonso Lopez Del Carmen
381 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent service and support
Posted on Google Google
Jessica profile picture
Jessica
421 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
We’ve had a great experience so far. My daughter’s teeth look great. She hasn’t had any complaints. The staff is always friendly and the atmosphere is calm.
Posted on Google Google
leah Wyatt profile picture
leah Wyatt
519 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
they did a very good job with my braces
Posted on Google Google
Leah Wyatt profile picture
Leah Wyatt
520 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
there were good on my theeth my braces were looking the next day !
Posted on Google Google
Heather Burton profile picture
Heather Burton
534 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Love the doctor and all the staff! Highly recommend coming here for orthodontic treatment.