Our Promise to You

A Smile That Lasts, For Life

When you finish treatment with us, your smile is our long-term commitment — not the moment you walk out the door. If anything shifts later, come back. We’ll look at it together.

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The Commitment

What We Actually Promise

If your teeth shift after you finish treatment with Cool Springs Orthodontics, come back. There’s no clock on it and no fee just to walk through the door — we’ll evaluate what changed, why it changed, and what your options are.

“Treatment ends, but the relationship doesn’t. If something shifts in five years or fifteen, we want to be the people you call first.”

In most cases, a small adjustment or an updated retainer is all it takes. When more is needed, we’ll walk through your options the same way we did the first time — clearly, honestly, and without pressure.

Your Side of the Deal

What We Ask in Return

The guarantee works because we work together. Three habits keep your smile in the position we built — and keep the promise straightforward to honor.

Wear your retainer

Full-time for the first few months after braces or aligners, then nights only — for the long haul. Retainer wear is the single biggest factor in lasting results.

Show up for your check

Once a year for a quick retainer check at no charge — we make sure your appliance still fits and your teeth are holding their position. Ten minutes; well worth it.

Tell us about changes

Wisdom teeth coming in, a new bite issue, a lost retainer — let us know. Small things caught early are easy fixes; big things ignored aren’t.

The Honest Part

What’s Covered — and What Isn’t

No fine print buried at the bottom. Here’s what the guarantee includes and where it doesn’t reach — both spelled out before you ever need them.

Covered

What’s Included

Annual retainer checksQuick visits to verify fit and stability — no appointment fee.

Evaluation if something shiftsIf your bite or alignment changes, come in. We’ll assess at no charge.

Minor retainer adjustmentsSmall tweaks to keep an existing retainer working as intended.

Honest answers, alwaysWhether the fix is simple, complex, or unnecessary — we’ll tell you straight.

Not Covered

What Sits Outside

Lost or broken retainersReplacements have a standard lab fee. We’ll quote you in advance.

Major re-treatmentIf teeth have shifted significantly — usually from years without a retainer — full treatment is a separate plan.

Treatment for unrelated issuesCavities, gum disease, restorative dental work — those belong with your general dentist.

Changes from third-party workIf another provider has altered your appliance, the guarantee resets to what’s appropriate for the new situation.

Worried Something’s Shifted?

Come Back Anytime

A two-minute call schedules your evaluation. If you treated with us, the visit is on us — and if you didn’t, we’ll still tell you what we see.

Call 615.778.1800Call 615.778.1800